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ITIL® v2 and v3 training and certification PLUS the business skills you need to succeed!
The Information Technology Infrastructure Library (ITIL®) is quickly defining best practices for IT departments worldwide. As a leader in both IT and management education, Learning Tree believes that any implementation of ITIL® principles requires professionals to possess both the technical knowledge and the right business skills to succeed.
In the ITIL® v3 qualification scheme, the next level from the Foundation Certificate includes the intermediate certifications (with two streams: Lifecycle and Capability). Candidates who achieve 22 credits from passing ITIL® exams will be awarded the ITIL® Expert Certification. Candidates who satisfy the requirements for the level above ITIL® Expert will be awarded the ITIL® Master Certificate (which is still in development).
- Similar to v2 with the same exam format
- More focus on Service Lifecycle phases and the integration of processes
- Foundation certification is still a prerequisite to the next level of Certifications
- Worth credits toward achieving the ITIL® v3 Expert Certification
- Five Certifications that each cover one core book (one phase of the Service Lifecycle)
- Certifications on Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement
- Each Certification is worth credits toward achieving the ITIL® v3 Expert Certification
- Four Certifications covering an expanded set of core processes
- Similar to v2 clustered Practitioner Certifications
- Certifications on Operational Support & Analysis, Planning, Protection & Optimization, Release, Control & Validation, and Service Offerings & Agreements
- Each Certification is worth credits toward achieving the ITIL® v3 Expert Certification
Attend this one-day workshop for only $500 if you have previously attended course 187, 188, 189 or 193. This saves you $150 on the regular price of $650. GSA Pricing: This course is an "open market item." More »
Learning Tree also offers the same superb hands-on courses at your site. You get a complete package: instructor consultation, tailored content, comprehensive course materials, hardware, software, networking systems, and MagnaLearn™, our proprietary Instructional Enhancement Technology, all at your location.
Please contact us for more information about bringing ITIL® Courses to your facility.
For a complete list of Management Training Courses click here.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. The Swirl logo™ is a Trade Mark of the Office of Government Commerce.
MagnaLearn™ is covered by one or more the following Patents: United States 7,058,891; 7,131,068 and 7,134,079; South Africa 2005/09799; and Singapore 117251. Other Patents pending in the United States, EU, Canada, Japan, India, China (People's Republic), Israel, Hong Kong, Korea (Republic of), Mexico, Norway, New Zealand and Australia.
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